Trilogy Care
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Experience better care withTrilogy Care
At Trilogy Care, we understand how important it is to get the most from your Support at Home (SAH) plan. That’s why we offer two care management options — giving you more value, choice and flexibility.
Value : You choose your services and set the rate with your care worker — giving you more control, more care hours, and better value from your funding.
Choice : Enjoy the choice and control of connecting with the support services you need! Choose the care workers you want, at the times that suit you.
Flexibility : Simple systems and expert help take the guesswork out of care. See your full funding in the portal and get support from your care partner.
The Trilogy Care difference
- Self Managed is ideal for individuals who want to take control of their Support at Home funding and maximise their available care hours.
- Fully Coordinated is ideal for individuals who want the choice and flexibility of selfmanagement but also benefit from the support of a Care Coordinator, who will engage services as directed by you!
| SELF MANAGED | FULLY COORDINATED |
|
|---|---|---|
| Care management | ✓ | ✓ |
| Clinical support | ✓ | ✓ |
| Funding administration | ✓ | ✓ |
| Workforce compliance support | ✓ | ✓ |
| Trilogy Care Portal access | ✓ | ✓ |
| Dedicated care coordinator | − | ✓ |
| Worker sourcing and engagement | − | ✓ |
| Scheduling and booking management | − | ✓ |
|
Updating workers as needs and preferences change |
− | ✓ |
SAH funding classifications
The SAH, and legacy Home Care Package (HCP), classifications in the table outline what core care funding is available to support your needs.
ADDITIONAL FUNDING STREAMS
IIn addition to your core care funding, you may be eligible for extra support:
Assistive Technology and Home Modifications
Eligible clients can access up to $15,000 in lifetime assistive technology funding (e.g. mobility aids), with exceptions only if clinically reassessed and approved. Plus a separate $15,000 for home modifications (e.g. ramps, rails, structural changes).
Restorative Care Pathway
Up to $12,000 over 16 weeks for short-term, goal-focused recovery support.
End-of-Life Pathway
Up to $25,000 over 16 weeks for care focused on comfort and dignity in the final stage of life.
| Classification Level |
Annual budget |
Quarterly budget |
|---|---|---|
| 1 | $10,731 | $2,682 |
| Level 1 HCP | $10,931 | $2732 |
| 2 | $16,034 | $4,008 |
| Level 2 HCP | $19,224 | $4,806 |
| 3 | $21,965 | $5,491 |
| 4 | $29,696 | $7,424 |
| 5 | $39,697 | $9,924 |
| Level 3 HCP | $41,847 | $10,371 |
| 6 | $48,114 | $12,028 |
| 7 | $58,148 | $14,537 |
| Level 4 HCP | $63,440 | $15,860 |
| 8 | $78,106 | $19,526 |
Client (2-Step) Sign Up Process
Complete Online Questionnaire & Sign Home Care Agreement
The questionnaire will include important information to assist the Trilogy Care team review your care needs, including an updated medical and medication health summary. At the end of the questionnaire, there will be a Home Care Agreement the package holder will need to sign .
Attend Care Plan Meeting
After the Questionnaire and Agreement are submitted, Trilogy Care will send the nominated contact a Care Plan Booking Email. A date & time will need to be chosen for the over-thephone care plan meeting with your intake assessment officer. During this meeting, a care plan and budget will be created.
Once the steps above are completed, services listed on the care plan and budget can commence on the start date and the clients, or you can commence sending invoices to Trilogy Care for payment.
Make every care hour matter with Trilogy Care
At Trilogy Care, your care should fit your life. Our two care options, Self Managed and Fully Coordinated, turn your approved funding into more care hours, more control and less complexity.
With Trilogy Care, you can
- Choose trusted local care workers, agree rates and book times that suit you
- Get better value so more of your budget goes to real support, not overheads
- Use your full quarterly budget with simple tools and reminders so nothing is left behind
Whether you are new to in-home care, moving from a Home Care Package, or already receiving services under Support at Home, we help you understand and manage your care with greater value, choice and flexibility so you can live independently your way.
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